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Q57. Your company is investigating the possibility of moving its customer service management system to a cloud service provider. The sales rep for the cloud service provider has presented many advantages that would benefit your company. What would be a potential drawback of moving the CRM from your current in-house solution?
A. If your company’s Internet service is interrupted for any reason at any time, you will not have access to the CRM.
B. More company employees will have access to the system, which could result in unauthorized access to confidential data
C. Special equipment will need to be purchased and maintained in your office in order to access and maintain the CRM once it is migrated to the hosted cloud service.
D. Migrating the CRM to the cloud service provider will eliminate several jobs in your customer service department because their job roles will no longer be required.
Answer: A
Q58. Sally is a network technician at Acme Corporation. She has been directed to configure the network adapter for a company laptop so that it can be used to connect to the company network and the Internet. What is one of the required TCP/IP settings that she will need to configure?
A. MAC address
B. Default gateway
C. Workstation name
D. Loopback address
Answer: B
Q59. You accidentally dropped your mobile phone, which was submerged in water and no longer works. Upon replacing the phone with an upgraded unit you must reconfigure many of the services. The instructions say that all you need to do is enter your e-mail address and the unit will configure the e- mail client for you. Even though you have tried this several times, it does not work. The mobile phone vendor says that because you are trying to sync your e-mail account with an enterprise mail server, you will need to configure the e-mail client manually. Which choice lists the information you will need to configure the e-mail client?
A. Company name, e-mail address, SMTP, POP3, IMAP and DNS
B. E-mail address, SMTP, IMAP, DNS, user name and password
C. E-mail address, SMTP, POP3, user name and password
D. Company name, SMTP, POP3, user name and password
Answer: C
Q60. Which of the following is a legal and ethical practice?
A. Copying someone else’s written work found on the Internet and presenting it as your own, as long as it is for schoolwork.
B. Trying shareware for free and paying for it only after you decide to keep using it.
C. Downloading copyrighted artwork and using it as a background on your Web site.
D. Downloading music and motion pictures as long as they are from a peer-to- peer network.
Answer: B
Q61. Emelia and Lola have created a new software application that allows messaging site subscribers to analyze the message statistics in order to more easily assess and interact with followers. They have decided to license this software according to the GNU GPL Version 3. What does this license allow them to do with their software?
A. They can only sell this software through a not-for-profit company.
B. They can sell this software, but only if they make the software code available on a public server.
C. The software enters the public domain for free use and can be altered by other programmers, who must then make their changes freely available as well.
D. The software enters the public domain for free use, but any changes made in the future can be kept secret, allowing them to profitably sell the modified software.
Answer: C
Q62. Which Web-based validation tool is used to validate HTML documents?
A. www.vischeck.com
B. www.jigsaw.w3.org
C. www.validator.w3.org
D. www.cynthiasays.com
Answer: C
Q63. You want to enable wireless security on your Android device and your Linux system. Which of the following is a disadvantage of Wired Equivalent Privacy (WEP)?
A. It enables MAC address filtering.
B. It is easily compromised by hackers.
C. It only supports 56-bit symmetric-key encryption.
D. It is based on the outdated 802.lla wireless standard.
Answer: B
Q64. You just received a joke that was c-mailed to you by a co-worker. You find the joke funny and consider forwarding it to another co-worker that you trust.
Which human resources issue do you risk by forwarding the e-mail message?
A. Forgetting to include others who might find the joke funny
B. Copyright infringement by not providing credit to the originator of the joke
C. Offending a recipient who receives the joke as a result from further forwarding
D. Reducing the effectiveness of spam filters
Answer: C