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2021 Apr 220-902 training

Q141. A PC technician has been asked to verify certain Group Policies applied on a workstation. Which of the following commands should be run on the workstation? 

A. extract 

B. tasklist 

C. gpupdate 

D. gpresult 

E. chkdsk 

Answer: D 


Q142. Which of the following will help to protect an organization from further data exposure AFTER a list of user passwords has already been leaked due to policy breach? (Select TWO). 

A. Use multi-factor authentication 

B. Require strong passwords 

C. Enable file encryption 

D. Educate end users 

E. Restrict user permissions 

Answer: A,D 


Q143. A technician has been tasked with disposing of hard drives that contain sensitive employee data. Which of the following would be the BEST method to use for disposing of these drives? 

A. Recycling 

B. Shredding 

C. Overwriting 

D. Reformatting 

Answer: B 


Q144. A technician would like to ensure all previous data is erased before reloading Windows 7 

Home Premium onto a laptop. Which of the following procedures would accomplish this? 

A. Virtual RAID configuration 

B. Quick format 

C. New partition 

D. Full format 

Answer: D 


Q145. A support technician is using virtualization software on a Windows 7 Enterprise PC to test Windows 8.1 Enterprise for a future deployment. When operating the Windows 8.1 VM, performing tasks in the host operating system becomes considerably slower. Which of the following options may improve performance in the host operating system? (Select TWO). 

A. Install more physical memory. 

B. Increase the size of the virtual hard drive. 

C. Install a different hypervisor. 

D. Reduce physical memory allocated to the VM. 

E. Clear temporary files in the VM. 

F. Install additional physical hard drives. 

Answer: A,D 


Renew 220-902 test preparation:

Q146. A customer calls an IT consultant to explain an issue they are having with their Windows 7 Professional PC. Windows Update attempts to install patches upon each startup but fails on the same single update. The customer has attempted to re-run Windows Update from Control Panel but the issue remains. Which of the following courses of action would BEST resolve the problem? 

A. Running a full DEFRAG on the system 

B. Clearing the AppData temp folder entirely 

C. Clearing the Windows Update download cache entirely D. Uninstalling the Windows Update feature in Windows 7 and reinstalling it directly from the Microsoft website 

Answer: C 


Q147. An IT manager needs to reimage 30 computers in a lab. The image has already been created and is ready to be deployed via the network. Which of the following tasks should be completed FIRST? 

A. Boot from PXE. 

B. Install Windows using DVD. 

C. Reboot computers with USB drive. 

D. Press F8 while rebooting. 

Answer: A 


Q148. A user updates the video driver on the computer and it requests a restart after installation. The computer never gets past the loading Windows page without rebooting. Which of the following should the technician use to resolve this issue without losing any vital files or programs? 

A. Emergency Repair Disk 

B. Restore from OEM image 

C. System Recovery 

D. Restore from backup 

Answer: C 


Q149. A technician is instructed to configure a new workstation to boot the OS from the network. The technician must enable which of the following FIRST? 

A. PXE 

B. WOL 

C. WiFi 

D. UPNP 

Answer: A 


Q150. A user, Ann, receives a call from Joe who states that he is brand new in the help desk. Joe states that he needs to update Ann’s email client to prevent corruption. At Joe's request, Ann discloses her user name and password. She later discovers that Joe is not a member of the help desk. Which of the following has occurred? 

A. Social engineering 

B. Phishing 

C. Spear phishing 

D. Hijacking 

Answer: A