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2021 Nov 220-902 practice question

Q1. A user, Joe, calls and states every few hours he is unable to connect to the Internet for several minutes but is able to access internal sites during this time. Which of the following tools would be used to find the issue with the network connection? 

A. TRACERT 

B. NETSTAT 

C. IPCONFIG 

D. NSLOOKUP 

Answer:


Q2. Virtual machines provide users with the ability to do which of the following? 

A. Extend 32-bit machines to 64-bits 

B. Share hardware resources 

C. Increase the network download speed 

D. Use less memory in the machine 

Answer:


Q3. A user needs their email set up on their iOS device. The email needs to synchronize all changes made with the server and the PC. Which of the following would the technician use to accomplish this? 

A. IMAP 

B. SMTP 

C. SMNP 

D. POP3 

Answer:


Q4. How would a technician install Windows OS on a MAC OS computer without using third-party software? 

A. Terminal 

B. Boot Disk 

C. Disk Utility 

D. Boot Camp 

Answer:


Q5. A small business owner is setting up their wireless network in their office, which is in a building shared with several other businesses. The owner does not want to disable the SSID broadcasting due to visiting customers needing to use the network, but does not want other businesses to notice the network, let alone access it. Which of the following would BEST accomplish this? 

A. Configure the access point encryption from unsecured access to WEP. 

B. Adjust the radio power so that coverage is restricted to the business. 

C. Change the SSID to reflect the business name instead of a public access point. 

D. Enable MAC filtering and restrict access to other company’s devices. 

Answer:


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Q6. A technician is using a domain account to access files located on a server at the path \\computername\C$. The technician receives an “Access denied” error message. Which of the following is MOST likely the cause of the error? 

A. The server is no longer accepting connections since reaching its limit of open shares. 

B. The password is incorrect, requiring the user to reset it before authentication will proceed. 

C. The username should be prefixed by the domain, followed by a backslash (e.g., domain\username). 

D. The account does not have local administrative permissions to access the server share. 

Answer:


Q7. A technician has been tasked with disposing of hard drives that contain sensitive employee data. Which of the following would be the BEST method to use for disposing of these drives? 

A. Recycling 

B. Shredding 

C. Overwriting 

D. Reformatting 

Answer:


Q8. A computer was recently infected by malware after a flash drive was plugged in. The user, Ann, indicates she never opened any files or folders from the flash drive. A technician needs to prevent this from occurring in the future. Which of the following would accomplish this? 

A. BitLocker To Go 

B. Set strong passwords 

C. Disable usermin 

D. Disable AutoRun 

Answer:


Q9. A user reports the Internet connection is not working on the corporate network. After running through the troubleshooting steps, the administrator finds the computer has a valid IP address, can connect to network shares, and can view local intranet pages in the web browser. The administrator tries navigating to a public Internet page and it times out. Which of the following should the technician configure next? 

A. Hosts files 

B. IPv6 settings 

C. Proxy settings 

D. Lmhosts files 

Answer:


Q10. A technician is tasked with repairing a Windows 7 system including the removal of recently installed files and software. Which of the following system restoration methods would be the LEAST destructive way to achieve this? 

A. System Restore 

B. System Image Recovery 

C. CHKDSK 

D. Windows Memory Diagnostic 

Answer: