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Q1. This question requires that you evaluate the underlined text to determine if it is correct. 

A user management admin in Microsoft Office 365 Business Premium can reset passwords for users and service admins. 

Instructions: Review the underlined text. If it makes the statement correct, select “No change is needed”. If the statement is incorrect, select the answer choice than makes the statement correct. 

A. No change is needed 

B. billing 

C. global 

D. password 

Answer:

Explanation: User management admin can reset password, but can’t reset passwords for billing, global, and service admins. 

Reference: Assigning admin roles 

https://support.office.com/en-SG/article/Assigning-admin-roles-eac4d046-1afd-4f1a-85fc-8219c79e1504 


Q2. This question requires that you evaluate the underlined text to determine if it is correct. 

Your company is implementing Microsoft Office 365 and Exchange Online. You plan to configure the necessary public DNS settings. You need to create an SPF record to authorize the email service and present spoofing. 

Instructions: Review the underlined text. If it makes the statement correct, select “No change is needed”. If the statement is incorrect, select the answer choice that makes the statement correct. 

A. No change is needed 

B. a PTR record 

C. an MX record 

D. a CNAME record 

Answer:

Explanation: The SPF (TXT) record helps to prevent other people from using your domain to send spam or other malicious email. Sender policy framework (SPF) records work by identifying the servers that are authorized to send email from your domain. 

Reference: External DNS records required for Exchange Online 

http://howtonetworking.com/msapps/office365-11.htm 


Q3. You are an intern for an organization that wants to improve its security. The organization 

wants multi-factor authentication enforced for all of its users. 

You suggest implementing Microsoft Office 365 Business Premium. 

Which two types of secondary authentication does this solution support? Choose two. 

A. notification through a smartphone application 

B. entering a username and password 

C. entering a text code sent to the user’s mobile phone 

D. the insertion of a smart card into a reader attached to the user’s computer 

Answer: A,C 

Explanation: Multi-Factor Authentication for Office 365 offers the following subset of Azure Multi-Factor Authentication capabilities: 

*

 Use of a mobile app (online and one-time password [OTP]) as a second authentication factor 

*

 Use of a phone call as a second authentication factor 

*

 Use of an SMS message as a second authentication factor 

Reference: Multi-Factor Authentication for Office 365 

https://msdn.microsoft.com/en-us/library/azure/dn383636.aspx 


Q4. You work in the IT department of a startup company. 

The company predicts rapid growth over the next five years and plans of greatly increase its number of employees. 

How will a cloud solution such as Microsoft Office 365 help the company prepare for rapid growth? 

A. by allowing the company to rely on contract employees to compensate for busy periods 

B. by ensuring the company’s IT services have 100 percent up time 

C. by allowing the company to add new users more securely than when using traditional IT infrastructure 

D. by allowing the company to increase its IT capacity for a lower cost than traditional IT infrastructure 

Answer:

Explanation: * Some of the benefits of moving to the Microsoft cloud include the following: 

/ Having predictable and known costs associated with adoption. 

/ Reducing cost in not only immediate monetary value but also in efficiency and resource 

reallocation benefits. 

/ Outsourcing the hassle of installing, managing, patching, and upgrading extremely 

complex software systems. 

Etc. 

* For organizations experiencing rapid growth, a top-notch productivity solution can be vital to the success of the business. A cloud-based service that’s difficult to manage can divert attention away from a company’s core mission. What organizations need is a solution that’s simple to use so they can focus on what they do best-growing the business. 

Reference: Pros and Cons of the Microsoft Office 365 Cloud 

http://www.dummies.com/how-to/content/pros-and-cons-of-the-microsoft-office-365-cloud.html 


Q5. What is the minimum version of Internet Explorer needed to ensure that Microsoft Office 365 web-based applications have full functionality? 

A. Internet Explorer 8 

B. Internet Explorer 9 

C. Internet Explorer 10 

D. Internet Explorer 11 

Answer:

Explanation: Office 365 is designed to work with the current or immediately previous version of Internet Explorer. Office 365 does not offer code fixes to resolve problems you encounter when using the service with Internet Explorer 9. You should expect the quality of the user experience to diminish over time, and that many new Office 365 experiences might not work at all. 

Reference: Office 365 system requirements 

https://support.office.com/en-us/article/Office-365-system-requirements-719254C0-2671-4648-9C84-C6A3D4F3BE45 


Q6. Which three items are required in order to create a new user in Microsoft Intune? Choose three. 

A. last name 

B. user role 

C. user name 

D. display name 

E. user location 

Answer: C,D 

Explanation: CD: For each user you must include the user name (like bob@contoso.com) and a display name (like Bob Kelly). 

E: To manually add individual user accounts . In the.Microsoft Intune account portal, click.Users.>.New. . Click.User.to start the New users wizard. 

The new user account now appears in the.Users.node of the account portal. When the user signs-in for the first time, the user must specify a new password for the account. 

Reference: Set up Microsoft Intune 

https://technet.microsoft.com/en-us/library/dn646983.aspx#BKMK_AddUsers 


Q7. This question requires that you evaluate the underlined text to determine if it is correct. 

In Microsoft Intune, the tenant administrator’s assigned "administrator role" determines which details that administrator can view and manage in the account portal. 

Instructions: Review the underlined text. If it makes the statement correct, select “No change is needed”. If the statement is incorrect, select the answer choice that makes the statement correct. 

A. No change is needed 

B. user management 

C. subscriptions 

D. services support 

Answer:

Explanation: Assigning admin roles Depending on the size of your organization, you may want to designate several admins who serve different functions. The admin has access to all features in the admin center, and can create or edit users, assign admin roles to others, reset user passwords, manage user licenses, and manage domains, among other things. Choose an admin role for an existing user, and then use this procedure to assign or remove the role. 

Reference: https://support.office.com/en-SG/article/Assigning-admin-roles-eac4d046-1afd-4f1a-85fc-8219c79e1504 


Q8. This question requires that you evaluate the underlined text to determine if it is correct. 

Service health "email alerts" allow multiple users to simultaneously access real-time information about service incidents in Microsoft Office 365. 

Instructions: Review the underlined text. If it makes the statement correct, select “No change is needed”. If the statement is incorrect, select the answer choice that makes the statement correct. 

A. No change is needed 

B. newsfeeds 

C. SMS alerts 

D. RSS feeds 

Answer:

Explanation: Go into your own Office 365 console, down to Service Health and in the top right corner there’s an RSS icon. 

Note: When a service impacting event occurs, Microsoft Customer Service and Support recognizes that timely and accurate communications are critical for customer organizations and partners. Microsoft notifies Office 365 subscribers by updating the Service Health Dashboard that is available on the Office 365 portal. 

Reference: http://blogs.msmvps.com/bradley/2012/09/13/i-found-an-rss-feed-for-office-365-service-health-notifications/