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Q41. Isabelle purchased an AirPort Time Capsule and has questions about where to locate the device in her home. Which of the following is the correct recommendation?
A. Lay the Time Capsule on its side inside a cabinet.
B. Place the Time Capsule on top of a metal cabinet or shelf.
C. Place the Time Capsule as close to a wall or large furniture as possible.
D. Place Time Capsule in an open area where there are few obstructions.
Answer: D
Q42. You are inspecting a MacBook Pro as part of your troubleshooting process. You note that two of the screws on the bottom case are damaged. There is no record of the computer being repaired on a previous occasion. If the resolution to the issue requires that you replace a part, how does your discovery of the stripped screws impact that repair?
A. You need to thoroughly question the customer on previous repairs or attempted repairs by unauthorized service providers
B. Make sure to inspect internal components and connections carefully to make sure that components were not damaged by someone tampering with the computer
C. Complete the set of three modification tests as specified in GSX prior to opening the computer
D. Classify the repair as ineligible for service and explain to the customer that you will not be able to complete any repairs
Answer: C
Reference:http://tim.id.au/laptops/apple/imac/imac_27_mid10.pdf
Q43. Which of the following measurements is an example of an appropriate use of a Multimeter when troubleshooting a Mac?
A. Measure logic board battery voltage.
B. Measure amount of ESD voltage in the area.
C. Measure digital signals on the main processor.
D. Measure amount of AC volts going to the hard drive or SSD.
Answer: D
Reference:http://www.wikihow.com/Use-a-Multimeter
Q44. According to the Apple Troubleshooting theory, at what stage should you run a diagnostic?
A. After determining the issue is not hardware
B. After determining the issue is Education Opportunity
C. After determining the issue is caused by the Environment
D. After determining the issue is with the device's Software or Hardware
Answer: D
Q45. Which of the following diagnostics is a unique test suite for Mac mini Server and Mac Pro Server?
A. AXD
B. AHT
C. AST
D. ASD
Answer: A
Explanation: Apple Server Diagnostic (AXD)A unique test suite for Mac mini Server, Mac Pro
Reference:https://quizlet.com/56091769/unit-6-flash-cards/
Q46. Before leaving your bench to take a logic board to a storage place, where should you place the logic board?
A. On top of an ESD shielding bag
B. Inside an ESD shielding bag
C. Inside a cardboard box
D. On a metal table
Answer: B
Q47. After completing the repair, which of the following should always be used to verify that the issue is resolved so that repeat repairs and unnecessary part usage will be reduced?
A. Mac Hardware test (MHT)
B. Mac Service Toolkit (MaST)
C. Apple Resource Inspector (ARI)
D. Apple Service Toolkit (AST)
Answer: D
Explanation: Apple Service Toolkit (AST) Prior to initiating a repair, run Apple Service Toolkit (AST). AST will perform a quick check of the computer's general components. After completing a repair, always use AST to verify that the issue is resolved. Doing so will reduce repeat repairs and unnecessary part usage.
Reference:http://mdex-nn.ru/uploads/newmbp15.pdf
Q48. Janine explains that WI-FI connectivity from her MacBook Pro is intermittent when she is at home. Which of the following questions would help you further evaluate this WI-FI issue?
Select two.
A. What web browser are you using?
B. Are all wireless computers affected?
C. Is FileVault 2 on?
D. How much RAM do you have installed?
E. Are you experiencing billing issues with your service provider?
F. Are any hubs, routers, or other computers connected to the network?
Answer: E,F