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NEW QUESTION 1

Workflow rules on custom objects are automatically deleted if the custom object is deleted.

  • A. True

  • B. False

Answer: A

NEW QUESTION 2

The size limit for documents uploaded is:

  • A. 2 MB

  • B. 5 MB

  • C. 10 MB

  • D. 50 MB

Answer: B

NEW QUESTION 3

What is Force.com Builder? Choose 3 answers:

  • A. Point-and-click customization tool

  • B. Group standard and custom tabs into new custom applications

  • C. Modify the applications to meet your needs – (No- Coding)

  • D. Customize standard applications provided by Salesforce.com or build their own on- demand applications

  • E. Build custom Applications

Answer: ACE

NEW QUESTION 4

Existing records that meet the Workflow Rule criteria trigger the Rule.

  • A. True

  • B. False

Answer: B

NEW QUESTION 5

Which email address option is available to override the From Email Address in a Workflow Email Alert?

  • A. An active Administrator's email address

  • B. A manual entered email address

  • C. An active user's email address

  • D. An Organization -wide email address

Answer: D

NEW QUESTION 6

Conditional formatting is available for:

  • A. Table & matrix

  • B. Summary and matrix

  • C. Summary and table

  • D. Matrix and tabular

Answer: B

NEW QUESTION 7
CORRECT TEXT
How are Folders used?

  • A.

Answer: Toorganizereportsdashboardscommunicationtemplatesanddocuments

NEW QUESTION 8

A custom multi-select picklist can be the controlling field for a dependent field

  • A. True

  • B. False

Answer: B

NEW QUESTION 9

History Tracking can be performed on the following Standard Objects Except Select the choice which is applicable.

  • A. Accounts

  • B. Forecasts

  • C. Contacts

  • D. Leads

  • E. Opportunities

Answer: B

NEW QUESTION 10

Your recycle bin record limit is times the Megabytes (MBs) in your general storage

  • A. 20

  • B. 50

  • C. 250

  • D. 500

Answer: C

NEW QUESTION 11

Which of the following records can not be mass transferred?

  • A. Open Cases

  • B. Closed Cases

  • C. Open Activities

  • D. Closed Activities

Answer: D

NEW QUESTION 12

Which one is the following is a salesforce.com definition for a Lead?

  • A. Any person, organization or company that may be interested in your products and services, not yet customers

  • B. An organization, individual or company involved with your business such as customers, competitors and partners

  • C. Any potential revenue-generating event i.

  • D. “sales deal”

  • E. Any individual or influencer associated with an account

Answer: A

NEW QUESTION 13

Which of the following statements about a user record are true?

  • A. Each has its own unique username.

  • B. Each has its own username which is not necessarily unique.

  • C. Both active and inactive users use license.

  • D. Each user must be associated with a profile.

  • E. Some users are not associated with any Role.

Answer: ADE

NEW QUESTION 14

What objects have standard business processes?

  • A. Leads

  • B. Opportunity

  • C. Cases

  • D. Contacts

  • E. Sales (Opportunities)

  • F. Solutions

Answer: ACEF

NEW QUESTION 15

Where do you go to create a List View so that you can see it on the Console, under the Accounts object?

  • A. Create a list view on the Console

  • B. Create a list view on Accounts

  • C. Create a list view on Contacts

  • D. Create a field on the Console

Answer: :B

NEW QUESTION 16

Task Records are "to-do" lists, are date sensitive, and must be completed before they move to my Activity History.

  • A. True

  • B. False

Answer: A

NEW QUESTION 17

Page layouts are assigned to .

  • A. Users

  • B. Profiles

  • C. Roles

  • D. Roles & subordinates

Answer: B

NEW QUESTION 18

If a user tries to login outside the IP range specified in their profile, the result will be.

  • A. They will be logged in as normal

  • B. They will have to reset their password

  • C. They will be prompted to activate their computer

  • D. They will be denied access

  • E. None of the above

Answer: D

NEW QUESTION 19

Customer Portal users can view the tags section of a page, if it is included in a page layout.

  • A. True

  • B. False

Answer: :B

NEW QUESTION 20

Salesforce.com archives older activities according to which of the following conditions:

  • A. Closed Events 180 days old

  • B. Events with a due date greater than 365 days old

  • C. Open tasks with a due date greater than 365 days old

  • D. Closed tasks with a due date greater than 365 days old

  • E. Closed tasks without a due date that were created more than 365 days ago

Answer: BDE

NEW QUESTION 21

If you delete a report and change your mind, you can retrieve it from the recycle bin.

  • A. True

  • B. False

Answer: B

NEW QUESTION 22

Identify the statements that define Apex data loader?

  • A. Can be used to insert or extract SF records

  • B. Can be used to insert,update,delete or extract SF records

  • C. Can be used only to update and delete SF records

  • D. Can be used to read,extract and load data from CSV

  • E. Can be used to read,extract and load data from any MS office file

Answer: BD

NEW QUESTION 23

Where will a Campaign associated with a Lead be visible? Choose 2 answers

  • A. Campaign Related List

  • B. Campaign History Report

  • C. Lead History Report

  • D. Opportunity Related List

Answer: BC

NEW QUESTION 24

On which OWD sharing defaults the Sharing Rules can’t be defined?

  • A. OWD is Private

  • B. OWD is Public Read Only

  • C. OWD is Public Read Write

  • D. Sharing rules can be created on any of the above

Answer: C

NEW QUESTION 25

The administrator wants to track data over a period of time. Which graph would he use?

  • A. Line

  • B. Horizontal bar line

  • C. Pie

  • D. Table

Answer: A

NEW QUESTION 26

Case escalation rules triggered on the last modification will be reset each time a user adds a related comment to the case?

  • A. True

  • B. False

Answer: B

NEW QUESTION 27
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