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NEW QUESTION 1
A customer needs a cost-effective sales solution that can display current news about a lead or an account. You recommend Microsoft Relationship Sales.
Which two products are includes in Microsoft Relationship Sales? Each correct answer presents part of the solution.
NOTE. Each correct selection is worth one point.
- A. Dynamics 365 Sales Enterprise
- B. Dynamics 365 Customer Insights
- C. Dynamics 365 Sales Insights
- D. Dynamics Sales navigator
Answer: AD
NEW QUESTION 2
A manufacturing company uses Dynamics 365 Supply Chain Management. The company is working is working on a production order that will span several months.
The company wants to produce purchase orders at different intervals throughout the production process. What should you recommend?
- A. Cost management
- B. Asset management
- C. Master planning
- D. Inventory management
Answer: C
NEW QUESTION 3
What are two benefits of using Sales Insights with Dynamic 365 Sales? Each correct Answer presents a complete solution.
NOTE: Each correct selection is worth one point.
- A. Guides sellers to focus on opportunities at risk.
- B. Provide end-to-end views of customer journeys.
- C. Make suggestions for net steps in a sales process.
- D. Manage and improve artificial intelligence grouping to cases as topics.
Answer: AC
NEW QUESTION 4
A medical clinic uses Dynamic 365 Sales. The clinic wants to rapidly implement a solution that optimizes coordination of care for patients.
You need to recommend a solution for the clinic.
What should recommend?
- A. Insights
- B. Canvas app
- C. Portal
- D. Healthcare Accelerator
Answer: D
NEW QUESTION 5
A retailer plans to award its customers based on the amount of money they spend. The retailer has not previously offered a customer reward program.
You need to recommend a method for tracking customer spending.
What should you recommend? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.
- A. Mastered
- B. Not Mastered
Answer: A
Explanation: 
NEW QUESTION 6
A company uses Dynamics 365 Finance and Dynamic 365 Chain Management. The company is transitioning from a traditional discrete manufacturing shop floor layout to a lean manufacturing layout with work cells and inventory stores.
The company must be able to try out various configuration of existing equipment to maximize product and efficiently use all of the space within the existing plant without disrupting production.
You need to recommend a solution. What should you recommend?
- A. Power Virtual Agents
- B. Guides
- C. Layout
- D. Remote Assist
Answer: C
NEW QUESTION 7
A company plans to implement Omnichannel for Customer Service.
For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point.
- A. Mastered
- B. Not Mastered
Answer: A
Explanation: 
NEW QUESTION 8
A customer is investigating the insight capabilities of Dynamics 365. Match each app to its goal.
Instructions: To answer, drag the appropriate app from the column on the left to its goal on the right. Each app may be used once, more than once, or not at all.
NOTE: Each correct selection is worth one point.
- A. Mastered
- B. Not Mastered
Answer: A
Explanation: 
NEW QUESTION 9
You need to implement a solution that can manage manufacturing processes and customer sales order functions for a company.
What should you implement?
- A. Dynamics 365 Supply Chain Management and Dynamic 365 Commerce
- B. Dynamics 365 Business Central and Dynamics 365 Customer Service
- C. Dynamic 365 Business Central only
- D. Dynamic 365 Supply Chain Management only
Answer: C
NEW QUESTION 10
A company plans to implement new support software. You need to recommend solutions for the company.
What should you recommend to meet each requirement? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
- A. Mastered
- B. Not Mastered
Answer: A
Explanation: 
NEW QUESTION 11
You are implementing Dynamics 365 Customer Service.
Company executives need to decide whether to put the data on-permises or in the cloud. You need to explain the data security benefits of the cloud.
What should you communicate to the executives?
- A. Data on-permises is encrypted by default.
- B. Active Directory keeps data secure.
- C. Data online encrypted by default.
- D. Data is in a government cloud.
Answer: C
NEW QUESTION 12
You are discussing the benefits of hosting a Dynamics 365 development sandbox on Microsoft Azure. What are two benefits? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
- A. Ability to easily scale for increased growth
- B. A higher of system availability in the event if a disaster
- C. Ability to adhere to static cost requirements
- D. Physical control over server hardware
Answer: AC
NEW QUESTION 13
A company uses one system for sales and one system for order management. When quotes are accepted in the sales system, the customer and order are reentered into the order management system.
What is a benefit of using the Common Data Model, and who can manage the model? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
- A. Mastered
- B. Not Mastered
Answer: A
Explanation: 
NEW QUESTION 14
A company uses Dynamics 365 Field Service. The company plans to use built-in scheduling functionality. For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
- A. Mastered
- B. Not Mastered
Answer: A
Explanation: 
NEW QUESTION 15
A company plans to purchase Dynamic 365 Finance.
The company has customer who frequently pay their invoices late or do not pay at all. The company continues to sell to these customers. This creates large write-offs of bad debt.
The company needs to proactively communicate with customers, collect unpaid accounts receivable, and stop new sales until past due invoices are paid.
You need to recommend solution to facilitate communicate and collections.
Which three options should you recommend? Each answer represents a complete solution. NOTE: Each correct selection is worth one point.
- A. Customer statements
- B. Collection letter
- C. Open sales orders report
- D. Stop customer
- E. Payment journals
Answer: ABD
NEW QUESTION 16
A service company has many agents who create cases. Case title often use different words the same meaning. The company wants to use artificial intelligence to quickly and accurately spot trends in service.
You need recommend a solution for the company. What should recommend.
- A. Sales Insight
- B. Customer Service insights
- C. Customer Service
Answer: B
NEW QUESTION 17
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