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Q17. Tom is the program manager for his organization. He has to balance the resources he'll be using in the program with the demand for operations to use the same resources. What program document can Tom reference to determine the availability of certain program resources, such as application developers, engineers, and technical writers? 

A. Staffing management plan 

B. Resource calendar 

C. Functional management plan 

D. The resource pool description 

Answer:


Q18. Who owns the program? 

A. Program manager 

B. Project manager 

C. Program director 

D. Program sponsor 

Answer:


Q19. You are the program manager of the HNG Program. This program has a budget at completion of $2,345,900 and is expected to last two years. The program is currently 30 percent complete and you have spent $789,000. The program is supposed to be 35 percent complete but do to some delays you're slightly behind schedule. Based on this information, what is the schedule performance index (SPI) for this program? 

A. $821,065 

B. .86 

C. 1.05 

D. .89 

Answer:


Q20. You are the program manager for your organization. You are planning a new program that will construct a new warehouse facility for your company. As you look forward to the conclusion of the program you need an official document that will signify the program has ended. What document should you specify in your program management plan for the conclusion of the program? 

A. Final program audit report 

B. Audit of program financials 

C. Lessons learned documentation 

D. Certificate of program completion 

Answer:


Q21. Which of the following terms is used for a schedule compression technique where two activities that were previously scheduled to start sequentially start at the same time? 

A. Fast tracking 

B. Compressing 

C. Float 

D. Crashing 

Answer:


Q22. The quality assurancetechniqueensurescontinuousimprovementof all processes. 

A. Just-in-time management 

B. Ishikawa 

C. Six Sigma 

D. Kaizen 

Answer:


Q23. Complete the following phrase about quality management: Quality is into a program, not into a program. 

A. Built, inspected 

B. Planned, inspected 

C. Planned, controlled 

D. Executed, controlled 

Answer:


Q24. You are the program manager for your organization and you're coaching Tom, an aspiring program manager, on program management. Tom is curious about controlling communications. Which one of the following is an output of the communications control process? 

A. Approved change requests 

B. Communications management plan 

C. Stakeholder analysis charts 

D. Performance reports 

Answer: