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Q21. Sales management at Universal Containers needs toprovidechannel partners with easy access to approved product documentation. They also need to notify partners about the material revisions andupdates. How can they achieve these goals in Salesforce?

A. EnableContent in the partner portal and enable Content email alerts for partner users.

B. Enable the Document tab in the partner portal andenable email alerts for partner users.

C. Add the Content relatedlist

Answer: A


Q22. Your company sells service contracts where the customer pays once a year for a monthly service package. What type of schedule should you set up?

A. Default Quantity Schedule

B. Default Revenue Schedule

C. Default Revenue and Quantity Schedule

D. Don't create any default schedule

Answer: A


Q23. Forecast Category "Commit" can be summarized as:

A. Closed

B. Closed + Commit

C. Closed + Commit + Best Case

D. Commit + Best Case + Pipeline

Answer: B


Q24. What are some common security challenges? (Select all that apply)

A. Consultants have different beliefs about the optimal level of security for clients

B. Different industries require and follow different security models

C. Marketing and sales organizations differ on how they access contacts.

D. Salesforce users must have access to the right records and only see relevant data.

Answer: BCD


Q25. CORRECT TEXT

CustomizableForecasting must be enabled by Salesforce.com Support.Trueor False.

Answer: False. An Admin can do it in Setup.


Q26. CORRECT TEXT

What are the key benefits of Territory Management?

Answer: The ability to use account criteria to expand a private sharing model Provide support for complex and frequently changed sales organization structures Provide support for transferring users between territories, with the option to retainopportunitiesEnablemultiple forecasts per user,based on territory membership Enable territory-based sales reports


Q27. Which of the following descriptions best describe Knowledge?

A. A tool for extending pricing proposals to customers

B. A content management tool for users who seek information

C. A library that allowsaccess to documents

D. A collaboration tool

E. A data enrichment tool that maintains updated data

Answer: B


Q28. Forecast Category "Pipeline" can be summarized as:

A. Closed

B. Closed + Commit

C. Closed + Commit + Best Case

D. Commit + Best Case + Pipeline

Answer: D


Q29. Which option best identifies with the Chatter Record Page?

A. Everyone can see what you post here. Displays posts from everyone you're following.

B. Everyone can see what you post here. Only displays posts directed to you.

C. Only users with access rights can viewor post here.

Answer: C


Q30. Which best describes the Salesforce Automation feature "Data Validaction" ?

A. Ensures that we are tracking our progress towards the desired states.

B. Enforces the business process.

C. Identifies key stakeholders from the buy side.

D. Makes sure we recognize those involved in the sales process.

E. Allows to better automate the salesmethodology.

F. Determines the sales stages of an organization.

Answer: B