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New Avaya 6210 Exam Dumps Collection (Question 2 - Question 11)
New Questions 2
The installation of the Contact Center Manager Administration (CCMA) component adds default users to the Windows operating system.
Which CCMA user accounts are created during the Avaya Aurau00ae Contact Center (AACC) installation?
A. iceAdminIUSR_SWCBkup_SWC
B. AAD_UserAAAC_Adminwebadmin
C. AAAC_AdminIUSR_SWCwebadmin
D. iceAdminIUSR_SWCwebadmin
Answer: C
New Questions 3
In Orchestration Designer (OD) from the Application menu, double-clicking on Master Script launches the Contact Router. The Contact Router is the first and only entry point of all contacts into applications (scripts/flows) that reside on the Contact Center system.
The Contact Router list contains which three items that need access to scripting? (Choose three.)
A. CLIDs
B. CDRs
C. DNISs
D. CDNs
Answer: A,C,D
New Questions 4
After you complete the Avaya Aurau00ae Contact Center (AACC) installation, you should perform a backup.
From the Contact Center Database Maintenance utility, which two menu options are used to perform the backup?
A. Select Location and Immediate Backup
B. Map Drive and Immediate Backup
C. Backup Drive and Immediate Backup
D. Backup Location and Immediate Backup
Answer: D
New Questions 5
When performing a database restore, Avaya Aurau00ae Contact Center (AACC) services must be shut-down before starting the restore.
How are these services shut-down?
A. Use the Stop Shadowing command on the SMMC System Tray to manually shut-down the services.
B. Use the System Control and Monitor utility to manually shut-down the services.
C. The database utility performs the shut-down automatically.
D. Use the Windows Services utility to manually shut-down the services.
Answer: A
New Questions 6
In Contact Center Release 7, Contact Center Manager Administration (CCMA) stores information in a Cache Database.
Which three statements regarding the Cache database are true? (Choose three.)
A. It simplifies the overall solution as all components use a common database.
B. Avaya Aurau00ae Contact CenterRelease 7 updates the version of Cache 2015 to Intersystem Cache.
C. The Cache database technology supports database shadowing for fault tolerant and mission critical solutions such as AACC.
D. All data is now replicated and there is no need for a CCMA backup and restore.
Answer: A,C,D
New Questions 7
A systems engineer has just completed a database maintenance backup. The engineer would like to verify the success of the backup.
In which default location should the engineer look to determine the success of the backup?
A. C:\Contact Center\Logs\Common Components\DBMaintenance.log
B. D:\Logs\Common Components\DBMaintenance.log
C. D:\Avaya Aura\Contact Center\Logs\CommonComponents\CC_DBMaintenance.log
D. D:\Avaya\Logs\Common Components\CC_DBMaintenance
Answer: B
New Questions 8
During the Avaya Aurau00ae Contact Center (AACC) software installations, which tool launches once the UniversalInstaller configuration is successfully completed?
A. AvayaAurau00ae Contact Center Configuration Wizard
B. AvayaAurau00ae Contact Center Startup Wizard
C. AvayaAurau00ae Contact Center Installation Wizard
D. AvayaAurau00ae Contact Center Ignition Wizard
Answer: D
New Questions 9
A customer has installed Avaya Aurau00ae Contact Center (AACC) on a Platform Vendor Independent (PVI) server. They want to receive real-time data on their client computer via Unicast stream.
Where do you set the transmission mode for the site to Unicast?
A. From the CCMS > RSM IP Address window
B. From Windows > Apps > Manager Administration Configuration > Console Root > Avaya
> Applications > CCMA Settings
C. From Windows > Apps > Manager Administration Configuration > Console Root > Avaya
> Applications > Real-Time Reporting > RTR Registry Settings
D. From the CCMS > RSMConfig
Answer: A
Explanation:
Referencehttp://downloads.avaya.com/css/P8/documents/100178738
New Questions 10
Which utility is used to status and manage the services in Contact Center Manager Server (CCMS), Contact Center Manager Administration (CCMA), Communication Control Toolkit (CCT), Contact Center Multimedia (CCMM), and License Manager (LM)?
A. Contact Center System Framework and Monitor Utility
B. Contact Center System Event and Monitor Utility
C. Contact Center System Control and Monitor Utility
D. Contact Center System License and Monitor Utility
Answer: A
New Questions 11
You are installing a SIP-based Avaya Aurau00ae Contact Center (AACC) with Avaya Aurau00ae Media Server (AAMS).
Which three functions/features are gained by implementing the AAMS? (Choose three.)
A. skillset based routing
B. anchoring of calls
C. recorded announcements
D. music on hold
E. text to speech engine
Answer: C,D,E
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