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Question No: 1

Which three statements about Avaya Aurau00ae Contact Center (AACC) Licensing are true? (Choose three.)

A. Agent licenses are availablefor both Nodal and Corporate Licensing.

B. A Corporate Enterprise license type is for a network ofAvaya Aurau00ae Contact Center installations.

C. The Nodal Enterprise license type controls the licensing for a singleAvaya Aurau00ae Contact Center node.

D. The licensing grace period duration is 15 days.

E. Nodal Enterprise licensing supports a Standby License Manager.

Question No: 2

Avaya Aurau00ae Application Enablement Services (AES) is a set of enhanced telephony APIs, protocols, and Web services available to developers. The interface between the Avaya Aurau00ae Contact Center (AACC) and AES is Mutual TLS.

Which three statements regarding the AES and AACC are true? (Choose three.)

A. If you are using Web Services security on Contact Center, you cannot use the default certificates and must use the certificates in the Contact Center Certificate Store.

B. AES 7.0 includes the default Contact Center root certificate.

C. The Contact Center CTI Proxy points to the AES IP Address, port 4723, Transport TLS.

D. AES 7.0 does not include the default Contact Center rootcertificate. To use the default root certificate with AES 7.0, you must import it into AES.

Question No: 3

Avaya Aurau00ae Contact Center (AACC) uses the media processing capabilities of the Avaya Aurau00ae Media Server (AAMS) to perform functions such as conference customer and agent speech paths with media treatments.

Which three statements regarding AACC and the AAMS are true? (Choose three.)

A. AAMS is supported on the Windows Server 2012 R2 operating system when installed co-resident with AACC.

B. AACC does not require a license for each AAMS instance in the solution.

C. AACC integrates withAAMS using Media Server Markup Language (MSML) based communication.

D. AAMS provides a MSML-based service type named ACC_APP_ID.

Question No: 4

You will need to configure Internet Explorer (IE) options to access Avaya Aurau00ae Contact Center (AACC) components such as Contact Center Manager Administration (CCMA).

Which three statements regarding the configuration of Internet Explorer are true? (Choose three.)

A. CCMA supports the 32-bit and 64-bit versions of Microsoft Internet Explorer.

B. You must run Internet Explorer in compatibility mode for CCMA and Communication Control Toolkit (CCT).

C. CCMA supports only the 32-bit version of Microsoft Internet Explorer.

D. Install Microsoft Internet Explorer 10.0 or 11.0.

Question No: 5

To log in to the Avaya Aurau00ae Media Server (AAMS) Element Manager (EM) from a browser, you must enter the correct URL.

Which URL format is correct to access the AAMS Element Manager (EM)?

A. https://<serveraddress>:em

B. https://<serveraddress>:8800/em

C. https://<serveraddress>:/em

D. https://<serveraddress>:8443/em

Question No: 6

You are preparing for the first backup Avaya Aurau00ae Contact Center.

Which step is required in the Contact Center Database Maintenance utility to prepare for the backup?

A. On the Backup Locations tab, select the Tape Drive.

B. On the Backup Locations tab, select the Drive, enter the UNC Path, username and password.

C. On the Backup Locations tab, select theApplications.

D. Shut down all services.

Question No: 7

Avaya Agent Desktop (AAD) is installed on the agent PCs, and the customer wants you to enable the licensed Web Based Statistics feature.

After configuring the hostname and port for Web Based Statistics, where do you enable the Web Based Statistics feature?

A. From CCMA > Launchpad > Multimedia > Agent Desktop Configuration > General Settings > Web Statistics

B. From Windows > Apps > Multimedia Dashboard > Web Statistics

C. From CCMA > Launchpad > Configuration > Agent Desktop Configuration > Web Statistics

D. From Windows > Administrative Tools > Services > Web Statistics

Question No: 8

When setting up scheduled backups to a network location, which two steps are required? (Choose two.)

A. Create a shared directory on a networked logical drive to store the database backup.

B. Shutdown the AvayaAurau00ae Contact Center (AACC)server.

C. Navigate to Windows > Apps > Database Maintenance utility > Scheduled Backup

D. Navigate to CCMA > Launchpad > Contact Center Management > Scheduled Backup

Question No: 9

In a customeru2021s Local Area Network, some segments in the network do not allow multicast for transmitting data.

When configuring the Contact Center Manager Administration (CCMA) using the RTR (Real-Time Reporting) Registry Settings, how can network bandwidth usage be limited?

A. In the Minimum Unicast Sessions box, type the minimum number ofsimultaneous unicast sessions that the server is directed to allow.

B. In the Maximum Unicast Sessions box, type the maximum number of simultaneous unicast sessions that the server is directed to allow.

C. In the Output Rate box, type the minimum number of simultaneous outputs that the server is directed to allow.

D. In the Output Rate box, type the maximum number of simultaneous outputs that the server is directed to allow.

Question No: 10

By which method can you verify the status of the Data Execution Prevention (DEP)? (Choose two.)

A. Windows > Control Panel > System and Security > System > Advanced System Settings

> Settings > Data Execution Prevention

B. Windows > Services > AdvancedSystem Settings > Settings > Data Execution Prevention

C. My computer > properties > advanced system settings > advanced > environment variables > Data Execution Prevention

D. Control Panel > Network and Internet > Internet Options, and then turn on DEP for essential Windows programs and services only