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New Avaya 7304 Exam Dumps Collection (Question 1 - Question 10)

Question No: 1

A mailbox owner asks you for help in changing the password because the old password has been forgotten.

How can an administrator assign a new password without having knowledge of the old password?

A. Access User>User Search, find the mailbox owner's User Details Page, and change the password from the Security section.

B. Access Messaging>Messaging Management and change the mailbox owner's password from the Special Purpose Mailbox section.

C. Access User>Mailbox Classes, find the associated Mailbox Class Details page, and change the password from the Mailbox section.

D. Access User>User Creation Template, find the associated User Template Details page, and change the password from the mailbox section.

Answer: A


Question No: 2

Your customer is concerned about security of Voice Form responses and wants password protection. The customer asks you how passwords are created and changed.

What is your explanation?

A. The administrator creates and changes a password in the Voice Forms Details Page.

B. The transcriber creates and changes a password from the Avaya CallPilot Features tab In My CallPilot.

C. The administrator configures the Mailbox Class to allow the transcriber to create and change a password.

D. The administrator creates the password in the Voice Forms Details Page, and the transcriber changes it from the Telset or My CallPilot.

Answer: A


Question No: 3

A customer purchases the appropriate number of Speech Activated Messaging seats to support their sales staff, however, they find that after implementing the Speech Activated Service it does not allow CallPilot Migration to log in. all user mailboxes were migrated the previous day using the Meridian Mail to Avaya CallPilot Migration process.

Which step should you take to resolve the problem?

A. Use the Performance Monitor to verify that the Speech Recognition Channels are active.

B. Rerun the Configuration Wizard and verify that the Speech Activated Messaging option has been configured.

C. Verify that the Mailbox Class designated for the sales staff has been configured to allow Speech Activated Messaging.

D. Log in to Avaya CallPilot Manager and access the feature report to verify that the customer has purchased the Speech Activated Messaging option.

Answer: C


Question No: 4

You are setting up the dialing translation definitions for your customer's Avaya CallPilot system.

How do you set up the dialing translation definitions for a location that has codes that contain both local and long distance directory numbers?

A. Associate the group having the most number of exchange codes with the defined prefix.

B. Associate the group having the least number of exchange codes with the defined prefix.

C. Associate the group having the least number of exchange codes with the last four digits in the directory number.

D. Associate the group having the most number of exchange codes with the last four digits

in the directory number.

Answer: B


Question No: 5

You are using Application Builder to create a new application for your customer.

When an application Builder block is moved from the palette to the application window, which two parts does it acquire?

A. Outputs and lined

B. Arrow and Parameters

C. Connection box and text box

D. Border and one or more outputs

Answer: D


Question No: 6

Shared Distribution Lists (SDLs) are created and maintained by the system administrator, but are accessible by users.

Which statement about creating SDLs is true?

A. Static SDLs contain a set of criteria.

B. SDLs can be managed from My CallPilot.

C. Other SDLs cannot be included in an SDL.

D. Static SDLs can include local mailbox owners.

Answer: D


Question No: 7

A user has recently added a second mailbox link in My CallPilot and wants to use the Email-By-Phone feature with it. After logging into the mailbox, the user is only able to listen to the messages from the original email account.

What can the user do to hear messages from the second mailbox account?

A. Enable the email account for Email-By-Phone in My CallPilot, Mailbox Links.

B. Enable the email account for Email-By-Phone in My CallPilot, Telephone Options.

C. Enable the email account for Email-By-Phone in My CallPilot, CallPilot Preferences.

D. Dial 89 or say 'Change List' after logging into Avaya CallPilot to get to the second email account

Answer: A


Question No: 8

Your company uses Voice Forms. The transcriber tells you that some responses made through keypress commands are invalid.

What can cause a Dual-Tone Multi-frequency (DTMF) answer to be considered invalid?

A. The caller is not an Avaya CallPilot user.

B. The transcriber is using My CallPilot instead of a Telset.

C. The caller does not provide an answer within a specified time.

D. The invalid answer handling is not set to Transfer to Revert Directory Number.

Answer: C


Question No: 9

Personal Distribution Lists (PDL) can be used by Avaya CallPilot users. In which place can authorized users access PDLs?

A. My CallPilot

B. Mailbox links

C. Avaya CallPilot Manager

D. Static Shared Distribution Lists

Answer: A


Question No: 10

After a user attempts to launch an Email-By-Phone session by pressing 8-9, the system responds by stating that the message list is empty and returns the user to Avaya CallPilot messages.

What is a possible cause for this scenario?

A. The message list on the email server is empty.

B. The user has an incorrect user ID or password.

C. The Email-By-Phone feature is not enabled for this user.

D. The email address is entered incorrectly in the mailbox properties.

Answer: A


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