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Q1. -(Topic 4)
You need to recommend a solution to meet the technical requirements for incident resolution.
What should you recommend? (More than one answer choice may achieve the goal. Select the BEST answer.)
A. From Service Manager, create a custom management pack.
B. From Operations Manager, auto resolve alerts.
C. From Operations Manager, configure the Alert Sync connector.
D. From Service Manager, create an Incident Management workflow.
Answer: A
Q2. -(Topic 7)
Your company has a private cloud that is managed by using a System Center 2012 Operations Manager infrastructure.
You have a distributed application named App1. App1 has the following service level objectives (SLOs):
. At least 99.9 percent uptime
. No more than 85 percent average CPU utilization
You need to add the SLOs that monitor the required information to Service Level Tracking.
Which SLO or SLOs should you add? (Each correct answer presents part of the solution. Choose all that apply.)
A. Monitor state SLO - Availability
B. Monitor state SLO - Security
C. Collection rule SLO
D. Monitor state SLO - Performance
E. Monitor state SLO - Configuration
Answer: A,C
Explanation:
http://technet.microsoft.com/en-us/library/hh230719.aspx
To define a service level objective for an application Open the Operations console with an account that is a member of the Operations Manager Administrators user role.
Click Authoring.
In the navigation pane, expand Management Pack Objects, and then click Service Level Tracking.
In the Tasks pane, click Create.
In the Service Level Tracking dialog box, type a name for the service level that you are defining. For example, type LOB Application 1. Optionally, you can provide a description.
Click Next.
On the Objects to Track page, under Targeted class, click Select.
In the Select a Target Class dialog box, select a class for the service level, such as Distributed Application, from the list in the text box. You can search for a class by typing its name into the Look For text box. Click OK to close the Select a Target dialog box.
You can use the Scope option to specify the scope for the service level. The default selection is to use all objects of the targeted class.
Select the management pack that this service level will be saved in. You can use an existing management pack or create a new one.
Click Next.
On the Service Level Objectives page, click Add, and then click Monitor state SLO to create a new monitor.
This monitor will track the availability of the application.
Define the state monitor as follows:
In the Service level objective name text box, type a name for the service level objective.
For this scenario, type Availability.
From the Monitor drop-down list, choose the specific monitor that you want to use to measure the objective. For this scenario, choose Availability.
Using the Service level objective goal (%) spin box, provide the numerical measure for your objective. For example, select 99.990 to indicate that your goal is 99.99% availability.
You can refine what the monitor tracks to determine availability by selecting or clearing any of the following state criteria:
Unplanned maintenance
Unmonitored
Monitoring unavailable
Monitor disabled
Planned maintenance
Warning
Click OK.
On the Service Level Objectives page, click Add, and then click Collection rule SLO to create a new collection rule. This rule will track the performance of the application Define the performance collection rule as follows:
In the Service level objective name: text box, type a name for the service level objective.
For this scenario, type Performance.
Under Targeted class, click Select to open the Select a Target Class dialog box. Specify the target class for the rule from the list of targets in the text box. Note that this class must be contained in the distributed application.
For this scenario, select the specific class the rule is targeted to, such as Windows Server 2008 Operating System.
Under Performance collection rule, click Select to open the Select a Rule dialog box.
Specify the performance collection rule to use. For this scenario, choose Collect Processor\ % Processor Time performance counter, and then click OK.
Using one of the Aggregation method options, choose one of the following:
Average
Min
Max
Use the Service level objective goal drop-down list to specify either Less than or More than, and enter a value in the adjacent text box. For this scenario, choose Less Than and 80.
This indicates that the performance goal is to never exceed 80% processor time.
Click OK.
On the Service Level Objectives page, click Next.
On the Summary page, review the settings, and then click Finish.
When the Completion page appears, click Close.
Q3. -(Topic 4)
You need to install the new version of App1.
What should you do first? (More than one answer choice may achieve the goal. Select the BEST answer.)
A. Add the new version of App1 to a copy of the existing service template.
B. From Configuration Manager, create a new deployment type for the new version of App1.
C. Add the new version of App1 to a new blank service template.
D. From a Group Policy, deploy the new version of App1.
Answer: A
Q4. -(Topic 1)
You need to recommend which Orchestrator integration packs must be deployed to reduce the amount of development effort required to deploy an instance of VMT1.
Which Orchestrator integration packs should you recommend?
A. The System Center Integration Pack for System Center 2012 Virtual Machine Manager and the System Center Integration Pack for System Center 2012 Service Manager
B. The System Center Integration Pack for System Center 2012 Service Manager and the System Center Integration Pack for System Center 2012 Configuration Manager
C. The System Center Integration Pack for System Center 2012 Operations Manager and the System Center Integration Pack for System Center 2012 Service Manager
D. The System Center Integration Pack for System Center 2012 Virtual Machine Manager and the System Center Integration Pack for System Center 2012 Operations Manager
Answer: A
Q5. -(Topic 7)
Your company has a private cloud that contains a System Center 2012 Service Manager infrastructure.
You need to create a service level objective (SLO) for incidents that have a priority value of 1.
What should you create first?
A. A service offering
B. A service template
C. A subscription
D. A queue
Answer: D
Q6. -(Topic 7)
Your company has a private cloud that contains a System Center 2012 R2 infrastructure. You have a management server named Server1 that has Operations Manager installed.
You have a management server named Server2 that has Virtual Machine Manager (VMM) installed.
You need to monitor network devices by using Operations Manager.
The solution must meet the following requirements:
. Only provide the health status of devices located on physical networks.
. Only include devices that are one hop away from a managed host.
. Only include devices that are part of the private cloud.
What should you use?
A. The Fabric Health Dashboard
B. The Microsoft System Center Advisor (SCA)
C. The Network Vicinity Dashboard
D. The Application Summary Dashboard
Answer: A
Q7. -(Topic 7)
Your company has a private cloud that is managed by using a System Center 2012 infrastructure.
The company defines the Service Level Agreement (SLA) for a web application as 99 percent uptime.
You need to create service level objectives (SLOs) that meet the SLA requirement.
Which object or objects should you create from the Service Manager Console? (Each correct answer presents part of the solution. Choose all that apply.)
A. a queue
B. a connector
C. a channel
D. a calendar
E. a metric
F. a subscription
Answer: A,D,E
Explanation:
In SCSM 2012 the Service Level Management offers a great opportunity to implement SLAs for different IT management processes. With the four components of SLA management you can build your own complex SLAs: Queues ->Which work items are covered in the SLA Calendar -> The service hours of an SLA Metrics ->What is measured in the SLA Service Level Objective -> Target of the SLA http://blogs.technet.com/b/servicemanager/archive/2012/01/25/scsm-2012-service-level-management.aspx
Q8. -(Topic 1)
You need to recommend a solution to manage the changes made to the custom rules. The solution must meet the technical requirements.
What should you include in the recommendation? (More than one answer choice may achieve the goal. Select the BEST answer.)
A. Export the Operations Manager operational database.
B. Back up the Operations Manager folder.
C. Back up the Operations Manager data warehouse database.
D. Export the custom management packs.
Answer: D