Salesforce ADM-211 Exam Questions 2021

NEW QUESTION 1
Personal tags can be viewed by Admins

• A. True
• B. False

Answer: B

Explanation:
Although Admins can enable both public and private tags, Admins can only see public tags

NEW QUESTION 2
Which deployment tools allow you to manage changes in a source-code control system? (Select all that apply)

• A. Change sets
• B. Force.com IDE
• C. Force.com Migration Tool

Answer: BC

NEW QUESTION 3
Account ID is required on the Opportunity object via the API.

• A. True
• B. False

Answer: B

Explanation:
You do not need the Account ID on the opportunity when accessing through the API.

NEW QUESTION 4
How many levels deep can cross-object formulas go?

• A. 2
• B. 3
• C. 4
• D. 5
• E. None of the above

Answer: D

Explanation:
Documentation shows 10 unique relationships, but study guide and some community answers show 5.

NEW QUESTION 5
Where are Sales force's web services capabilities defined? (2 answers)

• A. Company Information
• B. Subscription Agreement
• C. WSDL
• D. API Documentation

Answer: CD

NEW QUESTION 6
Suri has the "read" permission for the case object on her profile. A criteria-based sharing rule gives her read/write access to product support cases. Will Suri be able to edit.

• A. Yes
• B. No

Answer: B

NEW QUESTION 7
Steps can be added to an active approval process.

• A. True
• B. False

Answer: B

Explanation:
Steps cannot be added after the process has been activated.

NEW QUESTION 8
CORRECT TEXT
What can you do with Workflow? (assuming EE edition or higher)

Answer:

Explanation: 1- Alerting
2- Tasking
3- Routing/assigning/escalation
4- Updating
5- Integrating
6- Mass communication

NEW QUESTION 9
The Data loader can be used to assign record ownership to inactive users.

• A. True
• B. False

Answer: B

Explanation:
The data loader can only be used to assign records to active users.

NEW QUESTION 10
CORRECT TEXT
What considerations arc there in Workflow trigger order?

Answer:

Explanation: No set order, unlike assignment rules. However, they are processed as follows:
1- Field update
2- Task
3- Emails
4- Outbound messaging

NEW QUESTION 11
____ allow developers to completely replace the standard page layouts within the Sales force UI with completely custom pages.

• A. HTML
• B. Apex
• C. S-Controls
• D. Visual force Pages

Answer: D

Explanation:
Visual force pages can incorporate Apex for advanced business logic functionality.

NEW QUESTION 12
How can Administrators examine what configuration changes have been made?

• A. Setup / Application Setup / Administration / Create / Setup Changes
• B. Use Dream Factory Snapshot or other metadata API-based Tool
• C. Run reports on Last Modified By
• D. Go to a list view

Answer: B

NEW QUESTION 13
Adoption dashboards can display.

• A. only users logins and call activity
• B. only call activity and data quality
• C. only standard objects
• D. any reportable metric

Answer: D

NEW QUESTION 14
What are some recommended optional installs from the App Exchange for general implementations?
Select all that apply:

• A. User Adoption Dashboard
• B. Hotkeys
• C. Mass Delete
• D. All of the above

Answer: D

NEW QUESTION 15
Once activities are archived, where is the only place you can access them?

• A. You can't access them
• B. Activity History- View AH
• C. Recycle Bin
• D. Activity Reports
• E. Archiving of activities does not affect visibility

Answer: B

NEW QUESTION 16
CORRECT TEXT
Describe some techniques for winning over sales teams?

Answer:

Explanation: 1- Know the audience and realize that the driver for sales users is making their n umbel's
2- Ask to sec planners, notes, etc, and notice what is different between high and low performers
3- Examine what they want to track
4- Encourage a vision of the left hand knowing what the right is doing
5- First step is usually to make information tracking easy by consolidating all in one place

NEW QUESTION 17
Sales force can be used as a release and change management tool.

• A. True
• B. False

Answer: A